Thank you for visiting Relativist Space

Please read our policies carefully. Your use of the Site will be subject to these policies.

 

Terms & Conditions

Effective Date: January 10, 2019

This website www.relativist.space and all its sub-domains as well as any other websites operated by us or on our behalf and any mobile device application or desktop application developed by us or on our behalf (the “Site/Website”) are owned and operated by Darja Malogina t/a Relativist Space (UTR 2851498834) registered at Cornwall Mansions, W14 0HF, London, United Kingdom (“Relativist Space/Company/we/us”).

These Terms & Conditions include general terms and conditions for use of this Site and terms and conditions relating to our Products and Services. Please read these Terms & Conditions carefully. Your use of the Site will be subject to these Terms & Conditions.

Definitions

"Products" means any products offered for sale on the Site;

“Services” means any information and services that we provide through or via the Site;

“Materials” means all materials on the Site;

"Submission" means any written comments and reviews.

General Use Of The Site

You may use the Site for personal and lawful use and in accordance with these Terms & Conditions. You are not allowed to copy or use any materials from the Site for any commercial purpose.

You must not use the Site to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this Site, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the Site or any other web site or damage or destroy the reputation of Relativist Space or any 3rd party.

Relativist Space accepts no obligation to monitor the use of the Site. However, Relativist Space reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials; to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation. Relativist Space will also in its absolute discretion fully cooperate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security.

Relativist Space may change the format and content of the Site from time to time. You should refresh your browser each time you visit the Site to ensure that you download the most up to date version of the Site.

Materials

The intellectual property rights in all Materials on the Site are owned by Relativist Space or its 3rd party licensors. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any Materials, or remove or change anything on the Site, include or create links to or from the Site without our written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any Materials or copies or the Materials.

Submissions

Should you make a Submission to us, you agree to grant us an exclusive, irrevocable, perpetual licence to use it worldwide on the Site (and make it available to other users) and in our marketing materials and for any other business purposes, and to edit your Submissions in the event that Relativist Space deems it necessary or desirable to do so for whatever reason.

You acknowledge that making a Submission does not guarantee that such Submission, or any part thereof, shall appear on the Website, but agree that Relativist Space may, at its sole discretion, choose to display any Submission or any part of a Submission that you make on the Website.

You warrant and represent that you own or are licensed to use any and all the intellectual property rights in any Submissions that you make to the Website.

You acknowledge that you may not be able to edit or delete any Submission after submission.

Any user who feels that any Submission made by other users is objectionable is encouraged to contact us. We will review the relevant Submission as soon as is practicable and will take such action as it deems necessary, if any.

Your personal information

Use of your personal information is governed by our Privacy Policy, which forms part of these terms and conditions. In the event that Relativist Space undergoes reorganisation or is sold to a 3rd party, you agree that any personal information Relativist Space holds about you may be transferred to that reorganised entity or 3rd party and used in accordance with the Privacy Policy.

Liability

We try to make sure that all information contained on the Site (and provided by us to you as part of any Services or Products) is correct, but the information is of a general nature and not intended to comprise of all the information relating to the subject matters referred to by the Site and therefore we do not accept any liability for any error or omission and exclude all liability for any action you may take or loss you may suffer (direct or indirect) as a result of relying on any information on this Site.

Our liability to you in connection with any Product or Service purchased through the Website is strictly limited to the purchase price of that Product or Service.

Except as expressly set out in these terms or in accordance with your statutory rights, Relativist Space does not enter into conditions, warranties or other terms in relation to the Site/Products/Services or any guaranteed or predicted result from using the Site/Products/Services.

The Site includes links to external sites and co-branded pages. Relativist Space has included links to these sites to provide you with access to information and services that you may find useful or interesting. Relativist Space does not endorse the content of external sites and is not responsible for the content of these sites and pages or for anything provided by them.

Subject to the important liability statement, Relativist Space is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.

The Site or documents sent with a Product may contain instructions for use, warnings and other notices. You must read and follow these notices carefully and ensure others who use the Products do so. Subject to the important liability statement, we will not be legally responsible to you if any of these are not observed.

Relativist Space does not seek to exclude or limit liability for:

  • breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);

  • breach of the terms implied by sections 13, 14 and 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples);

  • defective products under the Consumer Protection Act 1987.

Password

As part of the Services offered via this Site, you may be issued with an individual password which can be used to access certain areas of the Site and provide fast checkout. You will use the password only for such access and not for any other purpose. You must keep your password confidential at all times, and must not disclose the password or permit anyone else to use your password. Any breach of any of these terms by anyone to whom you disclose the password will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms and conditions.

In the event of any failure or error in the operation of a password, you shall cease using the password, exit the Site immediately, and notify us of such failure or error.

Relativist Space reserves the right to change your password and user name at any time in its sole discretion if necessary. You will be notified about such changes.

Suspension and termination of Service

Relativist Space may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or pages linked to it will not necessarily be uninterrupted or error free.

Relativist Space may terminate the Service and cease to deliver Products to you immediately in the event you breach any of these terms and conditions or if you are late in or do not pay any sums due to Relativist Space.

Eligibility to purchase Products

Relativist Space does not sell Products to children under the age of 16 on this Site although it may sell Products suitable for children to adults. If you are under 16, you may use the non-transactional parts of the Site but you may not purchase Products from the Site. By ordering Products you represent that you are 16 years of age or older.

In order to purchase Products, you must submit a valid Visa, Visa Electron, Mastercard, American Express, Delta or Switch credit or debit card, or valid PayPal payment login. You warrant that the payment card or PayPal login you submit is yours. All credit/debit card holders and Paypal users are subject to validation checks and authorisation by the card issuer or payment provider. Relativist Space is not responsible in the event that your payment card provider refuses to authorise payments.

Contract Formation

After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your Order has been accepted. Your Order constitutes an offer to Relativist Space to buy a Product via the Site (and Relativist Space reserves the right to refuse orders for Products). No contract will exist in relation to the Products until we have confirmed to you by email that the order has been accepted. Our acceptance to your offer will be deemed complete and the contract between us shall be formed when we send you a confirmation email.

Pricing & Availability

Information displayed on the Site as to pricing and availability is subject to change by Relativist Space. Payment for the Products and Services will be made via the Site in accordance with the procedure explained on the Site.

While we aim to be accurate, any availability information on the Site in relation to Products and Services are approximate. As we process your order, we will inform you, if any Products or Services you order turn out to be unavailable.

In spite of our best efforts, it is possible that a Product may be mispriced on the Site. We do, however, confirm prices as part of order confirmation procedures. Where a Product's actual price is lower than that stated on the Site, we will charge the lower amount. If, however, the actual price is higher than that stated on the Site, we will, at our discretion, either contact you for instructions before delivery or cancel your order and notify you of such cancellation. Prices are inclusive of VAT so the price of a Product may change if you are ordering from outside the UK.

Sales tax will be charged in accordance with your location and you will be informed of the relevant charge on the Site before you confirm your order.

Warranties

We warrant that our Products and Services will be supplied with reasonable skill and care.

Order Cancellation & Returns

Due to the digital nature of our Products and Services, we cannot offer you an order cancellation opportunity or a return, unless the opposite is stated in the Product or Service description.

Promotions

Promotional offers are valid when used online at our Site and will allow money off or free gifts when you order from Relativist Space. Offers may require the use of specific codes to be entered during the checkout process. Codes are valid for a set length of time. Promotions cannot be used in conjunction with other offers. Unless specified promotional codes can only be used once per customer.

Statutory Rights

These Terms & Conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

You agree that Relativist may sub-contract the performance of any of its obligations or may assign these Terms & Conditions or any of its rights or obligations without giving you notice.

These Terms & Conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.

Changes To Our Terms & Conditions

Every time you order Services or Products from us, these Terms & Conditions in force at the time of your order will apply to the contract between you and us. If we have to revise these Terms & Conditions and this has a material impact on your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the contract if you are not happy with the changes.

Any changes we may make to our Terms & Conditions in the future will be posted on this page. By browsing the Site you are accepting that you are bound by the current Terms & Conditions which relate to your use of the Site. Please check back frequently to see any updates or changes to our Terms & Conditions.

Contacting Us

If at any time you would like to contact us with your views about our Terms & Conditions, or with any enquiry relating to our Services or Products, you can do so by contacting us via the form on our Contact page.

 

Privacy Policy

Effective Date: January 10, 2019

For the purpose of the Data Protection Act 1998 (the Act) and from the 25 May 2018, the EU General Data Protection Regulation 2016/679 (the GDPR), the data controller is Darja Malogina t/a Relativist Space (UTR 2851498834) registered at Cornwall Mansions, W14 0HF, London, United Kingdom (“Relativist Space/Company/we/us”).

We are committed to protecting your privacy. This Privacy Policy sets out the privacy practices of Relativist Space. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us. By using the website www.relativist.space and all its sub-domains as well as any other websites operated by us or on our behalf and any mobile device application or desktop application developed by us or on our behalf (the “Site/Website”) , you unconditionally agree to be bound by this Privacy Policy.

Our Site is hosted on Squarespace. Please refer to Squarespace's Privacy Policy and Squarespace's Cookie Policy for additional information.

We want to offer you the best possible internet experience; consequently, additional functions, features, products or services are incorporated into the Site from time to time. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

What Do We Collect And How Do We Use Your Personal Information?

Full name, title, address, email address, phone number (mobile and/or landline) and date of birth when you create an account with us either via our Site or by telephone.
  • To open an account with us
  • To process and deliver your orders
  • To verify your identity
  • To update you regarding our service e.g. new terms and conditions
  • To enable you to store your details for future purchases
  • To anticipate and resolve problems with any products or services supplied to you
  • To administer your participation in promotional activities such as referral programmes or competitions
Email address when you "Join The Club" via our Site, sign up for our newsletter or otherwise request information from us.
  • To email you with our news, new product information, offers and discounts
Your IP address, technical information about your phone, tablet or computer, browsing history on our Site, your basket contents whilst using our Site.
  • To help prevent payment fraud when you make a purchase
  • To help us tailor the Site and offers to suit you better and suggest products we feel may be of interest to you
  • To carry out market research
  • To improve our Site and communications
Your name, title, email address, telephone number and any other personal information you submit to us (by post, by telephone, email, messenger or via social media) when you make a product or customer services query or message us.
  • To answer your query or respond to your message as necessary
Your name, title, email address, delivery address, billing address, debit/credit card/Paypal details when you make a purchase from us.
  • To accept the order and take payment
  • To deliver the order to you and resolve problems with any order
  • To contact you to obtain feedback regarding your order or your experience of purchasing from us (unless you ask us not to do so)
  • To contact you by email regarding our news, promotions and other information you may be interested in (unless you ask us not to do so)
Your name, title, email address, telephone number, date of birth and any other personal information you submit to us (by post, by telephone, email or in social media) when you enter a competition via our Site, social media or other media.
  • To enter you into the competition
  • To contact you by email regarding our news, promotions and other information you may be interested in (unless you ask us not to do so)

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Site. We may from time to time supply the owners or operators of 3rd party sites from which it is possible to link to our Site with information relating to the number of users linking to our Site from their sites. You cannot be identified from this information.

Cookies

We may store some information (commonly known as a “cookie”) on your computer when you look at our Site. This information facilitates your use of our Site and helps us to understand how our Site is used. You can erase or block some cookies from your computer if you want to, however, our certain services may not work correctly or at all if you set your browser not to accept cookies. Please refer to our Cookie Policy for detailed information.

Marketing And Communication

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may contact you using one of the contact methods you have provided, with details of our newsletters, surveys, products and services which we think may be of interest to you, as well as relevant advertising messages. If at any time you do not wish to receive emails from us, please use the 'unsubscribe' option included in the footer of every marketing email we send. Please note that active members, clients and customers will continue to receive order and account communications from us.

Legal Basis For Using Your Information

Relativist Space only uses or shares your personal information where we have a proper reason to do so. These reasons are:

  • Contract - your personal information is processed in order to fulfil a contractual arrangement e.g. in order to deliver you your order or service.

  • Consent – where you agree to us using your information in this way e.g. for storing your payment card details

  • Legitimate Interests - this means the interests of us in managing our business to allow us to provide you with the best products and service in the most appropriate way e.g. to manage our stock levels, for business development and risk management

  • Legal Obligation – where there is statutory or other legal requirement to use or share the information e.g. when we have to use your information for law enforcement purposes or statutory compliance.

Who We Share Your Information With And Why

Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court Order or for the purposes of prevention of fraud or other crime). We will only disclose and/or transfer your personal information to a 3rd party having ensured that steps have first been taken to ensure that your privacy rights continue to be protected. We may disclosure or transfer personal information as part of a reorganisation or a sale of our assets.

We work with a number of national and international trusted suppliers, individuals, agencies and businesses in order to provide you the high quality products and services you expect from us. Some examples of the categories of 3rd parties with whom we share your data are:

  • It Companies

  • Marketing Companies

  • Payment Processing Companies.

Keeping Our Records Accurate

We aim to keep information about you as accurate as possible. If you would like to review or change the details you have supplied us with, or you would like to remove your published entry from the Site you may do so at any time by using any of the Contact Us options on this Site.

Security

You should be aware that the internet is an insecure environment. We have implemented technology and policies to help safeguard your privacy from unauthorised access and improper use. We will continue to update these measures, as appropriate, when new technology becomes available.

3rd Party Sites And Social Media

We cannot be responsible for the privacy policies and practices of other 3rd party sites (including but not limited to Facebook, Instagram, Twitter), or for advertisers on our site, even if you access them using links from our Site and we recommend that you check the policy of each site you visit. If you linked to our Site from a 3rd party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that 3rd party site and we recommend that you check the policy of that 3rd party site and contact its owner or operator if you have any concerns or questions. Unless expressly stated, we are not agents for these 3rd party sites or for any 3rd party advertisers on our Site, nor are we authorised to make representations on their behalf.

Transferring Your Personal Information Outside The European Economic Area

We may need, as part of the services offered to you though our Site, to communicate your details outside the European Economic Area (“EEA”).

We are obliged to satisfy ourselves before transferring your information to a country outside the EEA that it provides adequate protection for your data protection rights. We only transfers your personal information to those 3rd parties where we can be sure that we can protect your privacy and your rights, for example the 3rd party is located in a country which the EU has deemed to have adequate data protection laws in place, where that 3rd party is certified on the EU-US Privacy Shield or where we have a contract in place with that 3rd party which includes the European Commission's standard data protection clauses.

How Long We Keep Your Information

If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. We will not keep your personal information for longer than is necessary for the purpose or purposes for which they are collected, unless there is another legal reason for us to retain the information. We will take all reasonable steps to destroy or erase from our systems all data which is no longer required.

We will keep your personal information for the duration of your account being active and for 7 years after our contract with you has terminated.

Changes To Our Privacy Policy

Any changes we may make to this Privacy Policy in the future will be posted on this page. By browsing the Site you are accepting that you are bound by the current Privacy Policy which relate to your use of the Site. Please check back frequently to see any updates or changes to this Privacy Policy.

What Are Your Rights

We endeavour to process all personal information in line with your rights under GDPR. In particular, you have the rights to:

  • Withdraw your consent to Our processing your personal information at any time. You can do this at any time by contacting us. In certain circumstances, we can process your personal information without your consent in line with the lawful processing requirements in GDPR. These include (amongst other reasons) where processing is necessary to comply with a legal obligation, or to protect your vital interests;

  • Ask us to rectify inaccurate or incomplete personal Information. We would seek to rectify the data as soon as possible and usually within one month unless the request is complex;

  • Ask us to erase your personal information. This is commonly referred to as the right to be forgotten. This right is only applicable where there is no compelling reason for the continued processing of your personal information. There are some circumstances where this right to erasure does not apply and in such cases, we would notify you of the reason(s) why we need to retain your personal information (unless prevented to do so by law);

  • Restrict processing of your personal information where, for example, the data is inaccurate, being processed unlawfully or where the data is no longer relevant to the specific purpose for processing. In such cases, we would retain the data but we would not process it further without your consent, or if processing your information is for establishing, exercising or defending a legal claim, or for the protection of rights of other individuals, or for public interest reasons. In such circumstances, we would let you know that we intend to lift the restriction on processing your personal information;

  • Request access to your personal information via a subject access request. Your request should be made to us in writing and we may ask you for proof of your identity before providing you with the data. There is usually no fee for making such a request however, in limited circumstances, we can charge an administrative fee (which will be based on the administrative cost of providing the information);

  • You have the right to ask us not to process your personal information for marketing purposes (including profiling). We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any 3rd party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us;

  • Obtain and reuse your personal information for your own purposes across different services (right to data portability). This right is only applicable to data that you have provided to us, where we are processing the data based on your consent or for the performance of a contract and when the processing is carried out by automated means. Where this right applies, the data will be provided to You in a structured, commonly used and machine-readable format.

Please be aware that we will need to verify your identity before providing any personal information to you. We do this to protect your information. We may also ask you to provide us some additional voluntary information to help us process your request more efficiently.

Contacting Us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by contacting us via the form on our Contact page.

If you have any complaints regarding our handling of your personal Information, we would appreciate the chance to deal with your concerns in the first instance. However, if you wish, you may make a complaint directly to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk or 0303 123 1113).

 

Cookie Policy

Effective Date: January 10, 2019

For the purpose of the Data Protection Act 1998 (the Act) and from the 25 May 2018, the EU General Data Protection Regulation 2016/679 (the GDPR), the data controller is Darja Malogina t/a Relativist Space (UTR 2851498834) registered at Cornwall Mansions, W14 0HF, London, United Kingdom (“Relativist Space/Company/we/us”).

We use technology such as “cookies” to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page.

Accepting our cookies is a condition of using the website www.relativist.space and all its sub-domains as well as any other websites operated by us or on our behalf and any mobile device application or desktop application developed by us or on our behalf (the “Site/Website”). If you do not accept our cookies, we can’t guarantee how our Site will perform for you and it may mean we can’t offer you some services and it may reduce the support we can offer you.

Our Site is hosted on Squarespace. Please refer to Squarespace's Privacy Policy and Squarespace's Cookie Policy for additional information.

“Session” Cookies

The session cookies on our Site will:

  • remember what is in your shopping basket

  • remember how far you are through an order

  • remember your login details

  • make sure the website looks consistent

  • allow you to share pages with social networks like Facebook, Instagram, Twitter, etc.

  • allow you to add comments and reviews.

We may send you emails from time to time. Such emails do not contain cookies. By clicking on the links within these emails, you will be taken to our Site where session cookies will work as above.

“Persistent” Cookies

The persistent cookies for our Site analytics and performance provide us with analysis and statistics (via Google Analytics) on how our Website works, including for example which pages are visited, duration of visits, returning customer visits, search keywords you’ve used to come to our Site, etc. These cookies do not collect any information that could identify you – all the information collected is anonymous and is only used to help us enhance your user experience and improve the quality of our Site.

If you want to opt-out of being tracked by Google Analytics, visit the Google Analytics Opt-out page and install the add-on for your browser.

3rd Party Cookies & Banner Advertising

We allow certain 3rd-party companies to collect data that helps us to understand the behaviour of our visitors in order to provide advertising targeted to suit your interests and preferences. When a visitor lands on our Site a cookie is enabled. The cookie identifies the visitor and delivers adverts relevant to the visitor. The cookie data used in these adverts is completely anonymous and does not contain any of a visitors' personal details.

3rd party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website. These companies also collect information when you click on our ads, which helps us track and manage the effectiveness of our marketing efforts.

If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google's Ads Preferences Manager.

You can opt out of any other 3rd party vendor's use of cookies by visiting NAI website.

Changes To Our Cookie Policy

Any changes we may make to this Cookie Policy in the future will be posted on this page. By browsing the Site you are accepting that you are bound by the current Cookie Policy which relate to your use of the Site. Please check back frequently to see any updates or changes to this Cookie Policy.

Contacting Us

If at any time you would like to contact us with your views about our Cookie Policy, or with any enquiry relating to your personal information, you can do so by contacting us via the form on our Contact page.

If you have any complaints regarding our handling of your personal Information, we would appreciate the chance to deal with your concerns in the first instance. However, if you wish, you may make a complaint directly to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk or 0303 123 1113).